Le Green Manor is a private guest house in Lahore, Pakistan, offering overnight accommodation and event hosting. This policy explains what we do with the information you give us through legreenmanor.com.
If you enquire, book, or simply browse the site, this policy applies to you. If you continue the conversation on WhatsApp after submitting an enquiry, that conversation is also governed by WhatsApp’s own privacy terms.
We are the controller of the information described below. You can reach us at bookings@legreenmanor.com about anything in this policy.
When you submit an enquiry form, we collect your name, phone number, the dates you are asking about, the type of event or stay, the number of guests, and whether you need overnight rooms. You give us this directly.
When you arrive from an advertisement, our form records a click identifier from the advertising platform that sent you. This lets us understand which adverts lead to real bookings. It contains no personal detail about you.
When you browse, we collect standard technical information through analytics: approximate location at city level, device and browser type, which pages you viewed and for how long, and which site or advert you arrived from.
When you go on to book, we collect the additional details needed to host you, such as your booking dates, guest numbers, and any catering or access arrangements we agree.
We do not collect payment card details through this website. Any payment is arranged separately with you directly.
We do not sell your information, and we do not use it to send you marketing messages unless you have asked us to.
Where data protection law requires us to name a legal basis, we rely on your consent for analytics and advertising measurement, on the steps necessary to enter into and perform a contract with you for enquiries and bookings, and on our legitimate interest in running and improving the business for the rest.
This site uses Google Tag Manager to load two Google services.
Google Analytics tells us how many people visit, which pages they read, and how they found us. It does not tell us who you are.
Google Ads conversion tracking tells us when someone who clicked one of our adverts goes on to submit an enquiry. It lets us judge whether our advertising is worth the money.
Both set cookies in your browser. You can refuse or delete these through your browser settings, and the site will still work normally. We do not use Facebook or Meta tracking on this website.
If you are visiting from a region where consent is required before analytics cookies are set, you will be asked first, and we will respect your answer.
Your information reaches a small number of service providers, each only for the purpose described:
Some of these providers are based outside Pakistan, which means your information may be stored or processed abroad.
We will also disclose information if the law requires it of us.
Enquiries that do not become bookings are kept for twelve months, so we can recognise you if you come back about a later date. Booking records are kept for three years after your stay or event, for our own accounts and in case of any dispute. Analytics data follows Google’s own retention settings.
Access to enquiries and booking records is limited to the people who need it to run the property. Our website is served over an encrypted connection. No system is perfectly secure, but we do not keep more information than we need, and we do not keep payment details at all.
You can ask us to:
Email bookings@legreenmanor.com and we will respond within thirty days. There is no charge.
If you are in the UK or the European Economic Area, you also have the right to complain to your local data protection authority.
This website is not directed at children, and we do not knowingly collect information from anyone under 18. Guests under 18 are of course welcome at the property when accompanied by an adult who makes the booking.
If we change this policy we will update the date at the top. Material changes will be noted on the page.
Le Green Manor
GECHS Sector A-1, near Model Town
Link Road, Lahore
bookings@legreenmanor.com
0305 4333039